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Terms of Service

Effective Date: January 6th, 2026

Bloxsnap B.V. (“Bloxsnap”, “we”, “us”) provides a cloud-based development platform offering SaaS, PaaS, and AI-assisted workflow capabilities (the “Service”).

By clicking “Sign Up”, “Create Account”, or by accessing or using the Service, you (“Customer”, “User”, or “you”) agree to be bound by these Terms of Service (“Terms”). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

IF YOU HAVE ENTERED INTO A SEPARATE MASTER SERVICE AGREEMENT (MSA) WITH BLOXSNAP, THE TERMS OF THAT MSA SHALL CONTROL AND SUPERSEDE THESE TERMS WHERE CONFLICTING.

1. ACCOUNT AND IDENTITY

1.1. Registration

To access the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process. Bloxsnap utilizes enterprise-grade Identity and Access Management (IAM). You are responsible for maintaining the confidentiality of your credentials.

1.2. Account Types

  • Individual Workspace: For personal use, prototyping, or freelance development.
  • Organization Workspace: For teams and businesses. If you create an Organization Workspace, you acknowledge that the Organization Admin controls access, permissions, and data retention for that workspace.

1.3. Responsibility

You are solely responsible for all activity that occurs under your account, including the actions of any team members or collaborators you invite to your workspace.

2. ACCESS AND USE OF SERVICE

2.1. License Grant

Subject to your compliance with these Terms and payment of applicable fees, Bloxsnap grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service to develop, host, and manage digital assets (websites, web apps, components).

2.2. Infrastructure Provisioning

Upon project creation, Bloxsnap may automatically provision cloud infrastructure (e.g., S3 buckets, CDN distributions) on your behalf. You acknowledge that while Bloxsnap manages the infrastructure, you are responsible for the code, content, and configurations deployed to it.

2.3. Restrictions

You agree not to:

  • (a) License, sell, rent, or lease the Service to any third party (unless authorized under a separate Reseller Agreement);
  • (b) Reverse engineer, decompile, or attempt to derive the source code of the Service;
  • (c) Use the Service to build a competitive product or service;
  • (d) Violate the Acceptable Use Policy (AUP).

2.4. Commercial & Data Processing Restrictions

Unless you have upgraded to a Branded/Organization Workspace and executed a separate Master Service Agreement (MSA), available at https://bloxsnap.com/legal/msa, and a Data Processing Agreement (DPA), available at https://bloxsnap.com/legal/dpa with Bloxsnap:

  • (a) Personal Use Only: Your use of the Service is limited to personal, non-commercial projects or internal prototyping;
  • (b) No Client Work: You may not use the Service to develop, host, or manage digital assets for third-party clients (Agency/Reseller model).

3. ACCEPTABLE USE AND SECURITY

3.1. Acceptable Use Policy (AUP)

The Acceptable Use Policy, available at https://bloxsnap.com/legal/aup, is incorporated by reference into these Terms. You agree strictly to comply with the AUP.

3.2. Zero Tolerance

Bloxsnap has a zero-tolerance policy for high-risk activities, including but not limited to hosting malware, command-and-control infrastructure, phishing sites, or unauthorized crypto-mining. We reserve the right to immediately terminate accounts and wipe data associated with such activities without refund.

4. INTELLECTUAL PROPERTY

4.1. Bloxsnap IP

Bloxsnap retains all right, title, and interest in the Service, including the editor interface, “Recipes,” pre-built components, documentation, and underlying technology (“Bloxsnap IP”).

4.2. Customer Data

You retain ownership of the code, content, and data you upload or create on the Service (“Customer Data”). You grant Bloxsnap a worldwide, royalty-free license to host, copy, transmit, and display your Customer Data solely as necessary to provide the Service to you and your end-users.

4.3. AI-Generated Output

If you use AI-assisted features, you retain rights to the output generated by the AI (“Output”) to the extent permitted by law. Bloxsnap assigns to you any right, title, and interest it may have in the Output. You acknowledge that AI Output may not be unique and that Bloxsnap is not liable for errors or copyright issues in AI Output.

5. FEES AND PAYMENT

5.1. Subscription Plans

The Service is offered under various plans (e.g., Free, Pro, Business) detailed on our website. You agree to pay the fees associated with your selected plan.

5.2. Billing

Paid plans are billed in advance on a recurring monthly or annual basis. You authorize Bloxsnap (via our payment processor) to charge your payment method.

5.3. Usage-Based Fees

Certain features (e.g., excessive bandwidth, AI token usage beyond plan limits) may incur overage charges. These will be billed in arrears in the subsequent billing cycle.

5.4. No Refunds

Payments are non-refundable, including for partial months of service, except where required by Dutch law.

6. CANCELLATION AND TERMINATION

6.1. Cancellation by You

You may cancel your subscription at any time via your account settings. Your access to paid features will continue until the end of the current billing period.

6.2. Termination by Bloxsnap

We may suspend or terminate your access immediately if:

  • (a) You breach these Terms (including the AUP);
  • (b) Payment is overdue;
  • (c) Required by law.

6.3. Effect of Termination

Upon termination, your right to use the Service ceases. Bloxsnap may delete your Customer Data after a reasonable grace period (typically 30 days), except for accounts terminated for security violations (Section 3.2), which may be deleted immediately.

7. DATA PROTECTION AND PRIVACY

7.1. Privacy Policy

Our use of your personal data is governed by our Privacy Policy, available at https://bloxsnap.com/legal/privacy.

7.2. Data Processing

To process personal data of third parties (as a Data Controller), you must execute a valid DPA with Bloxsnap. Standard Self-Service accounts do not include a DPA by default. If you require a DPA to comply with GDPR or other privacy laws, you must upgrade your account and execute the required agreements. Any processing of third-party personal data without an executed DPA is strictly prohibited.

8. DISCLAIMERS AND LIMITATION OF LIABILITY

8.1. “As Is” Warranty

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” BLOXSNAP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

8.2. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • (A) BLOXSNAP SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, OR PROFITS).
  • (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO BLOXSNAP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR €100 IF YOU ARE ON A FREE PLAN.

8.3. Exclusions

Nothing in these Terms excludes liability for gross negligence (bewuste roekeloosheid) or willful misconduct (opzet) by Bloxsnap management.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Bloxsnap, its officers, directors, and employees from any claims, liabilities, damages, and costs (including legal fees) arising out of:

  • (a) Your violation of these Terms or the AUP;
  • (b) Your Customer Data or the digital assets you build using the Service;
  • (c) Your violation of any third-party rights or applicable laws.

10. GENERAL PROVISIONS

10.1. Updates to Terms

Bloxsnap may modify these Terms from time to time. We will notify you of material changes via email or a dashboard notice. Continued use of the Service constitutes acceptance of the changes.

10.2. Governing Law

These Terms are governed by the laws of the Netherlands.

10.3. Dispute Resolution

Any disputes arising under these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands.

10.4. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

10.5. Contact

For legal notices or questions regarding these Terms, please contact us at:

Bloxsnap B.V.

Kraijenhoffstraat 137 A, 1018RG Amsterdam

KvK Number: 99419998

Email: legal@bloxsnap.com